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Our locations

Here you can select our various locations around Rhenus. You can choose between countries, the corresponding locations, business areas, as well as locations in your surrounding area.

CUSTOMER INFORMATION: AN UPDATE ON CORONAVIRUS

Dear customer,

Everybody at Rhenus Home Delivery would like to thank you for your patience and support throughout the Corona Virus pandemic, which has been a challenging time for everyone. Although Rhenus Home Delivery has been delivering throughout we have had to allow for the safety of your customers, our staff and the essential restrictions from the government.

Covid-19 Symptoms
To protect our driver teams and other customers, we kindly ask all customers who are experiencing any Covid-19 symptoms to report this to our customer service team as soon as possible.

PPE and Face Covering in the home
Whilst we advise all our crews to wear face coverings, it is not always possible to do so whilst carrying large ticket items. The official Government guidelines states that it is not beneficial to wear PPE or face coverings when entering into customers’ homes, all our delivery teams have been told to sanitise before they enter the property and after they leave. We also advise all consumers to sanitise their property and ensure the best possible ventilation, including opening doors and windows prior to our arrival. The Government guidance also states that the best possible protection to prevent the spread of infection is through social distancing in the home.

Delivery Procedure in your home
Your delivery driver will call you to let you know that the team is on their way, once they have, please make sure that the pathway to the room of choice is clear from obstacles. The delivery team will knock on your door then step back to allow for social distancing. Please give them clear instructions to where you would like your products taking, once the instructions are understood the delivery crew will ask you to step into another room to avoid contact and to allow the team to deliver the product. As per the guidelines of the government, the best way to prevent the spread of infection is to follow social distancing rules by staying at least 2 metres from the delivery team at all times.

If you have any questions please contact our customer service team on 0333 577 5771

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Kontakt

Rhenus Home Delivery Ltd
Unit 7 New Cheshire Business Park
Wincham Lane
Northwich
CW9 6GG

Phone: +44 333 577 5771
Collect & Recycle Phone:
+44 1606 210114
E-Mail: customerserviceRHD@uk.rhenus.com

The data which you provide in your enquiry will be used or stored for business purposes only under GDPR Regulation (EU)2016/679 Article 6.2 (a) & Article 6.1(b). If you wish to receive more information on where we hold your date, what your data is used for, retention and our policies for protecting your data please refer to our GDPR webpage or e-mail GDPRmanagement@uk.rhenus.com. Alternatively you can visit www.ico.org.uk